Kokoro Yoga & Strength

Pricing Policy

Passes, paying, refunds and cancellations.

This policy explains how prices, payment, refunds and cancellations work at Kokoro Yoga & Strength.

Prices

The price of each program is shown on its page, in INR (₹) — and, where its page gives one, in USD ($): a price of its own, not a conversion. It includes any taxes we have to charge, unless the page says otherwise.
The price you pay is fixed when you buy. If we change a price later, it does not change a pass you already have.
We sometimes offer trials, discounts or free places. They are at our discretion and do not change what anybody else has paid.

What a pass covers

A pass gives you access to the program it names for the period shown on that program's page. Where a program says lifetime access, that means for as long as we offer the program on this site.
A bundle gives you every program it includes, for the bundle's period.
Where a program is a term of classes, the term ends when its timetable does. The number of classes shown for a program is how many we plan to run; see “Cancelled classes” below for what happens if we run fewer.
A pass is personal to you and cannot be passed on to somebody else.

Paying

You pay us directly — for example, in cash or by bank transfer — and we give you access by hand once your payment has arrived.
Your access starts as soon as your payment is confirmed. If it has not appeared within a day, write to us at hello@example.com.

Refunds

If a program is not right for you, write to us within 7 days of buying it and we will refund you in full, as long as you have not taken part in more than two of its lessons or classes.
After that, passes are not refundable — except where the law gives you a right to a refund, or where we cancel something you paid for.
We pay refunds back the way you paid, within 14 days of agreeing to them. When a pass is refunded, access to its program ends.

Booking classes

Where a program asks you to book its classes — because your plan gives you a number of them, or its classes have a limited number of places:

Booking a class holds your place in it, and uses one of your plan's classes if your plan counts them.
Cancel before the time shown with your booking and the class is yours to use again. After that, your place goes to somebody else and the class counts as used.
A class we call off uses nothing.

Cancelled classes

If we have to cancel a live class, we will tell you as early as we can, and it will show as cancelled on the timetable.
If we cancel more classes in a term than we promised to run, we will add classes, extend your pass, or refund the part you have missed — whichever you prefer.

Missed classes

If you miss a live class, its recording — where there is one — stays available to you for a limited time. Classes you miss are not refunded or carried over.

Questions

If anything about a charge looks wrong, write to us at hello@example.com and we will put it right.

Prices

The price of each program is shown on its page, in INR (₹) — and, where its page gives one, in USD ($): a price of its own, not a conversion. It includes any taxes we have to charge, unless the page says otherwise.

The price you pay is fixed when you buy. If we change a price later, it does not change a pass you already have.

We sometimes offer trials, discounts or free places. They are at our discretion and do not change what anybody else has paid.

What a pass covers

A pass gives you access to the program it names for the period shown on that program's page. Where a program says lifetime access, that means for as long as we offer the program on this site.

A bundle gives you every program it includes, for the bundle's period.

Where a program is a term of classes, the term ends when its timetable does. The number of classes shown for a program is how many we plan to run; see “Cancelled classes” below for what happens if we run fewer.

A pass is personal to you and cannot be passed on to somebody else.

Refunds

If a program is not right for you, write to us within 7 days of buying it and we will refund you in full, as long as you have not taken part in more than two of its lessons or classes.

After that, passes are not refundable — except where the law gives you a right to a refund, or where we cancel something you paid for.

We pay refunds back the way you paid, within 14 days of agreeing to them. When a pass is refunded, access to its program ends.

Booking classes

Where a program asks you to book its classes — because your plan gives you a number of them, or its classes have a limited number of places:

Booking a class holds your place in it, and uses one of your plan's classes if your plan counts them.

Cancel before the time shown with your booking and the class is yours to use again. After that, your place goes to somebody else and the class counts as used.

A class we call off uses nothing.