Kokoro Yoga & Strength

Privacy Policy

What we keep about you, and your choices.

This policy explains what information Kokoro Yoga & Strength ("we", "us") keeps about you when you use this website and app, why we keep it, and what you can ask us to do with it.

What we collect

Your account: when you sign in with Google, we receive your name, email address and profile photo. We never see your Google password.
Your phone number, if you give it to us. It is optional, and we use it only to contact you about your classes and passes — for example on WhatsApp.
Your programs and passes: what you have access to, from when and until when, and how it was paid for — for example, paid in person, or an online payment reference. We do not store card or bank details.
Your progress: which lessons you have watched and how far through each you got, so you can pick up where you left off — and, where we keep it for you, which classes you came to, the days you tick off on the daily pursuits you take up with any note you add, and the stickers and notes your teachers give you about how you are doing. Only you and we see these — except that if you join a challenge, the other members who can see it see your first name, the initial of your last, and how many days you have ticked in it.
What you write to us: feedback about a program, and any messages you send us.
Your agreement to our policies: which version of each you accepted, and when.
Technical information needed to run the site securely, such as your browser type and IP address, which our hosting providers may record in their logs.

How we use it

To sign you in and give you access to what you have paid for.
To run the classes you join, show you their times, and remember your progress.
To answer your questions, and to tell you about changes to a program you are in.
To keep the site secure and working, and to keep the records the law expects a business to keep.

We do not sell your information, and we do not use it for advertising.

Who helps us run the site

A small number of services handle your information on our behalf, only to do the job we use them for:

Google (Firebase) — signing in, hosting the site and storing your account.
bunny.net — storing and streaming our videos.
Zoom — running our online classes, when you join one. Zoom sees the name you join with.
WhatsApp — if you give us your phone number and we message you there, from our own phone.

Some of these services may store information in other countries. Each is bound by its own privacy and security commitments.

Cookies

We use one cookie, which keeps you signed in. We do not use advertising or tracking cookies. If you install the app, it keeps some of its own files on your device so that it opens quickly; it never stores your videos or your passes that way.

How long we keep it

We keep your account for as long as you have one.
If you ask us to delete it, we remove your personal information within 30 days — except records the law requires us to keep, such as payment records.
Recordings of online classes, where there are any, are taken off the site 14 days after the class.

Your choices

You can ask us at any time to:

send you a copy of the information we hold about you;
correct anything that is wrong;
delete your account and your information;
take down feedback you have written.

Write to hello@example.com and we will reply within 30 days. If you are unhappy with how we have handled your information, you can also complain to the data protection authority where you live.

Children

Our programs are for adults. If you are under 18, please ask a parent or guardian to sign up and accept these policies for you.

Changes to this policy

When we change this policy, you will be asked to read and accept it again the next time you sign in.

Contact

Kokoro Yoga & Strength is responsible for your information. Questions about your privacy? Write to us at hello@example.com.

What we collect

Your account: when you sign in with Google, we receive your name, email address and profile photo. We never see your Google password.

Your phone number, if you give it to us. It is optional, and we use it only to contact you about your classes and passes — for example on WhatsApp.

Your programs and passes: what you have access to, from when and until when, and how it was paid for — for example, paid in person, or an online payment reference. We do not store card or bank details.

Your progress: which lessons you have watched and how far through each you got, so you can pick up where you left off — and, where we keep it for you, which classes you came to, the days you tick off on the daily pursuits you take up with any note you add, and the stickers and notes your teachers give you about how you are doing. Only you and we see these — except that if you join a challenge, the other members who can see it see your first name, the initial of your last, and how many days you have ticked in it.

What you write to us: feedback about a program, and any messages you send us.

Your agreement to our policies: which version of each you accepted, and when.

Technical information needed to run the site securely, such as your browser type and IP address, which our hosting providers may record in their logs.

How we use it

To sign you in and give you access to what you have paid for.

To run the classes you join, show you their times, and remember your progress.

To answer your questions, and to tell you about changes to a program you are in.

To keep the site secure and working, and to keep the records the law expects a business to keep.

We do not sell your information, and we do not use it for advertising.

Who helps us run the site

A small number of services handle your information on our behalf, only to do the job we use them for:

Google (Firebase) — signing in, hosting the site and storing your account.

bunny.net — storing and streaming our videos.

Zoom — running our online classes, when you join one. Zoom sees the name you join with.

WhatsApp — if you give us your phone number and we message you there, from our own phone.

Some of these services may store information in other countries. Each is bound by its own privacy and security commitments.

Your choices

You can ask us at any time to:

send you a copy of the information we hold about you;

correct anything that is wrong;

delete your account and your information;

take down feedback you have written.

Write to hello@example.com and we will reply within 30 days. If you are unhappy with how we have handled your information, you can also complain to the data protection authority where you live.